Unite and British Airways reach agreement on cabin crew

12 May 2011

Unite the union and British Airways have reached an agreement to resolve the long-running cabin crew dispute at the airline, the union announced today (Thursday). The agreement is to be put to a ballot of Unite cabin crew members over the next month, with a union recommendation for acceptance. In the meantime, the union has decided not to call any industrial action at the airline based on its present ballot mandate.

Unite general secretary Len McCluskey, who led negotiations for the union, said today:

We always said that this dispute could only be settled by negotiation, not by confrontation or litigation. And so it has proved.

We are delighted to have reached an agreement which I believe recognises the rights and dignity of cabin crew as well as the commercial requirements of the company. This agreement will allow us to go forward in partnership together to strengthen this great British company – good news for BA, its employees and its customers alike.

I am particularly pleased that staff travel concessions will be restored in full with the signing of the agreement and the implementation of the new structure for working together that we have negotiated. A customer-oriented business can only succeed with all its employees valued and respected.

And above all I would like to pay tribute to Unite’s BA cabin crew members. Their resilience, discipline and determination to be treated properly has been an inspiration to all who have worked alongside them in this dispute and has been a model of twenty-first century trade unionism. They deserve this agreement and the prosperous future at British Airways I hope it secures.”



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